Last Updated: January 13, 2026
At Nic’s Homefoods (operated by Quarteto Resolvente, Lda.), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (nics.food) and tell you about your privacy rights and how the law protects you.
1. Important Information and Who We Are
Quarteto Resolvente, Lda. is the controller and responsible for your personal data (collectively referred to as “Nic’s Homefoods”, “we”, “us” or “our” in this policy).
Contact Details:
- Full name of legal entity: Quarteto Resolvente, Lda.
- Email address: info@nics.food
- Telephone number: +351 914 596 490
- Address: Ave 25 de Abril 217, 3b, Cascais, 2750-513
2. The Data We Collect About You
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: First name, last name, username or similar identifier.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Financial Data: Payment card details (processed via secure third-party gateways; we do not store full card numbers).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Technical Data: IP address, login data, browser type and version, time zone setting and location.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of a Transaction: To process and deliver your order, manage payments, and notify you of order status.
- Legitimate Interests: To improve our website, products, and services.
- Compliance with Legal Obligations: To keep financial records for tax purposes in Portugal.
4. Disclosure of Your Personal Data
We may share your personal data with the following parties for the purposes set out in Section 3:
- Service Providers: Including Hostinger (hosting), WooCommerce (e-commerce platform), and Microsoft 365 (email communication).
- Delivery Partners: Courier services or local delivery drivers used to bring goods to your door.
- Payment Processors: Secure gateways (e.g., Stripe, PayPal, or MB WAY) to process your transactions.
- Professional Advisers: Accountants or auditors based in Portugal for tax reporting.
5. International Transfers
Your data is primarily stored within the European Economic Area (EEA). However, some service providers (such as Microsoft) may process data in the US. We ensure these providers use Standard Contractual Clauses (SCCs) approved by the European Commission to ensure your data receives the same protection it has in Europe.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 10 years for tax records under Portuguese law).
8. Your Legal Rights
Under the GDPR, you have rights including:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of these rights, please contact us at info@nics.food.
9. Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our store. You can set your browser to refuse all or some browser cookies, but some parts of this website may become inaccessible or not function properly.